FREE UK POSTAGE ON ALL ORDERS ABOVE £99.99

FAQ

FREQUENTLY ASKED QUESTIONS

 

 

 

Online

Shopping at https://www.vivereliberare.com/ is easy: browse by brand or department, add items to your shopping bag and follow the prompts at checkout. 

 

Go to Sign In and click on 'Forgotten your password'. We will email you a new temporary password.

 

Yes, our carriers will require a signature when they deliver your parcel. For more information, see our Shipping and Returns page.

 

Delivery times will depend on the options you select at checkout; see our Shipping and Returns page for more information. You will be able to track your orders when you sign in to your account.

 

How do I return items to you?

 

Unfortunately we are a small independent online company therefor we don't accommodate free returns. If you no longer want your order you can simply send it back via the courier of your choice. Please see our Shipping and Returns page for more info.

 

Once we have received your item, you will be refunded to your original payment method. If this is to a debit/credit card it will appear in your account within five days, depending on your card issuer.